Knowledge Base

Find help to use your membership.

Host not answering my call or email
Our Hosts are businesses so occasionally, they may not be able to answer immediately if they are busy.  Both farms and vineyards are based outdoors so they ...
Tue, 22 Feb, 2022 at 7:44 PM
Host not answering my Request to Stay communications
First, I would recommend checking your spam folder to ensure you have not missed any emails from the Host. We have found that some of the Host's communi...
Tue, 22 Feb, 2022 at 7:47 PM
Hosts adding charges
Harvest Hosts locations are set up as boondocking sites.  Our Hosts are asked to give our members one-night of dry-camping at no cost.  If hookups are o...
Tue, 22 Feb, 2022 at 7:49 PM
Hosts charging a deposit
As you know, the competition for RV parking spaces has increased exponentially this year because of record sales in RV's and more limited campgrounds, s...
Tue, 22 Feb, 2022 at 7:50 PM
Clearing browser cache in Google Chrome
If you experience performance issues with our website and use Google Chrome, sometime these issue can be fixed simply by clearing your browser cache.  Pleas...
Tue, 22 Feb, 2022 at 7:53 PM
Clearing browser cache in Safari
If you experience performance issues with our website and use Google Chrome, sometime these issue can be fixed simply by clearing your browser cache.  Pleas...
Tue, 22 Feb, 2022 at 7:55 PM
How do I request a stay with a host?
We currently have three ways to request stays with our Hosts.  1. Request A Stay -  This is our online booking method, and it is currently used by a ma...
Tue, 22 Feb, 2022 at 8:01 PM
How do I update my iOS app?
Open the App Store. Tap your profile icon at the top of the screen. Scroll to see pending updates and release notes. Tap Update next to an app to update ...
Tue, 22 Feb, 2022 at 8:02 PM
How do I update the app on my Android device?
There are two ways to update your Harvest Hosts Android app.  You can edit your settings to enable automatic updates, or you can update the app manually.  H...
Tue, 22 Feb, 2022 at 8:05 PM
Recommended Internet Browsers
We recommend using Google Chrome or Mozilla Firefox while browsing our website.  Other browse may also work fine, such as Safari or Microsoft Edge. Here...
Tue, 22 Feb, 2022 at 8:14 PM