Knowledge Base

Find help to use your membership.

Inclusion policy
We do have an inclusion policy that all hosts have to agree to treat everyone in the community regardless of their race, religion, national origin, ethnicit...
Tue, 22 Feb, 2022 at 8:18 PM
Managing or Canceling your requests to stay
The stays that you have made through our online Request-A-Stay system can be seen and canceled on the website. This is the best place to check on the status...
Wed, 2 Mar, 2022 at 3:33 PM
How do I edit my password?
You can change your password on the website from your Member Dashboard: Click on "Membership" at the top of the page. Then Click "Manage Me...
Wed, 23 Feb, 2022 at 1:05 PM
Members and Hosts provide reviews
Both Hosts and Members have the opportunity to make reviews about each other, very similar to Airbnb.   Members review our Hosts Our members provide a ...
Thu, 24 Feb, 2022 at 11:23 AM
Are memberships based on calendar year or 365 days?
 Memberships are 365 days from the day you join.  Your renewal will be the following year on the same date.
Thu, 24 Feb, 2022 at 11:07 AM
Merchandise Store
We have a new merch store for you to purchase all your HH & BW branded gear! Please know, we are not receiving one cent of profit from the sale of these...
Thu, 24 Feb, 2022 at 11:21 AM
Replying to a Host or Member from a Request to Stay message
All messages from our Request to Stay system are auto-generated.  You can reply to a Member of Host from within a Request to Stay communication by clicking ...
Thu, 24 Feb, 2022 at 11:42 AM
One coupon or discount per each membership account
We love our members and offer many different coupon codes that provide discounts for people who join at different times. We also offer upgrade offers that t...
Thu, 24 Feb, 2022 at 12:01 PM
Multiple Night stays
Our hosts agree to offer one courtesy boondocking overnight stay to our members based on their availability.  Harvest Hosts is meant to be a stop along the ...
Thu, 24 Feb, 2022 at 12:05 PM
Not receiving emails from Harvest Hosts
We have noticed that Harvest Host emails tend to be flagged as SPAM when sending to Yahoo email accounts. Please check your SPAM folder and confirm whether ...
Thu, 24 Feb, 2022 at 12:08 PM