Knowledge Base

Find help to use your membership.

My app is not working. What do I do?
We suggest that you delete and re-install our app to be sure you are using the latest version of the app. We periodically release updates to both our iO...
Mon, 21 Feb, 2022 at 6:29 PM
Approving negative comments about hosts
If we get a negative comment, we DO approve those and post them to the website most of the time. If you search our Hosts, they are definitely there.  We do ...
Mon, 21 Feb, 2022 at 6:28 PM
Why was I auto renewed?
When you joined, your membership was set up as automatic renewal and that was stated during the registration process.  Members are able to turn the automati...
Mon, 21 Feb, 2022 at 6:33 PM
Auto Renewal and Terms & Conditions
Automatic Renewal & Terms and Conditions When members join Harvest Hosts, there is a note on the payment page that says it is a yearly renewal membersh...
Mon, 21 Feb, 2022 at 6:33 PM
Why is a host's calendar grayed out? Host location availability
If a host location is listed on our site, that means the host location is active. However, they may not be available to host guests every day of the year.  ...
Wed, 2 Mar, 2022 at 3:44 PM
Where can I find Harvest Host marketing materials?
Here is a link to the Harvest Hosts logo and advertising banners for your websites, blogs, and vlogs: https://drive.google.com/drive/u/0/folders/1b5KqxnuVt...
Mon, 21 Feb, 2022 at 6:40 PM
Blue icon on Host Map
The blue icon on the host search map marks the location that you have searched for. The screenshot below shows the blue icon over Nashville TN, which is the...
Mon, 21 Feb, 2022 at 6:46 PM
Calling Hosts to request a stay
Almost all of our hosts are using our online request to stay system.  For hosts not using our Request to Stay system, you can request to stay by contacting ...
Mon, 21 Feb, 2022 at 6:54 PM
Camping Fees and Purchases
There are no camping fees at our Host locations.  Instead, we ask that you make a purchase to thank your Host for their hospitality and support small busine...
Mon, 21 Feb, 2022 at 6:56 PM
Turn off Auto Renew
To turn off auto-renew, you will just go into your account on the website and "cancel" the account.  This will not be effective until the end of t...
Mon, 21 Feb, 2022 at 6:57 PM