As you know, the competition for RV parking spaces has increased exponentially this year because of record sales in RV's and more limited campgrounds, state, and federal parks that are still not accepting campers. Because of this, we have seen a HUGE number of members who are making reservations with our Hosts (and sometimes, more than 1 per night so they will have options!) and then just not showing up or calling. Hosts are turning down other members to stay there and losing income potential from other members that could have used those spaces.
With our new reservation system, we are using a 3-strikes policy of canceling memberships for this. It is very unfair to both our Hosts and other members who need a spot to camp. In the meantime, we have allowed a few Hosts (perhaps 10?) with high numbers of no calls-no shows to implement the option to take a credit card to hold the space. If members are planning to arrive as scheduled, it should not be an issue to guarantee the space. These Hosts will certainly be understanding if there was an emergency that prevented members from arriving. But, most campgrounds do charge a full night fee if someone makes a reservation and then doesn't show up. One Host told us that in September, he had 17 no-call, no show reservations. After implementing the credit card hold, he had 1 in October and was able to serve many more of our members.
Hosts charging a deposit Print
Modified on: Tue, 22 Feb, 2022 at 7:50 PM
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