Spots that are held for a Member cannot be used by other Members. It is important to either cancel your request prior to the 24-hour period or update the Host ahead of time if you are not able to make a stay.
No-shows or a cancellation within 24 hours (or less) of your stay are a violation of our Code of Conduct and are subject to our violations policy. Membership privileges may be revoked (without refund) if a Host reports your failure to comply with any of the Code of Conduct terms.
Please, be a kind human and let your Host know at least 24 hours in advance if you need to cancel or cannot arrive by the agreed-upon date and time. Our Hosts work hard to ensure that all Harvest Hosts Members have a great experience at their location, to create a unique experience for Members, and they lose business if Members do not show up on their requested date. Other Members also lose out when unused spaces are not available. Everyone loses when excessive cancellations cause a Host to withdraw from our program.
Violations policy:
The first, and subsequent no-shows or cancellation with less than 24 hours notice, will result in an automatic 1-star Member review for that stay.
The second no-show or cancellation with less than 24 hours notice will result in a follow-up from a Harvest Host Member success representative to ensure the Member is well and nothing is preventing them from keeping their scheduled stays.
The third no-show or cancellation with less than 24 hours notice will result in a membership suspension for up to one year. No refunds will be provided.
Additionally, please note that Members are not permitted to request stays at multiple locations for the same night. If we discover a Member who breaks this rule, we will revoke their membership.